Document Delivery Service
Policy Statement
I. UB faculty, staff, students and guests may request materials from the Annex.
II. Requests will be submitted:
a. UB Community – Through their ILLiad account
b. non-UB patrons – Through web forms: Book Delivery Request, Journal Article or Book Chapter Request
III. Circulating material will be delivered to the UB Library Circulation Desk of the requester's choice.
IV. Special Collections materials will be delivered to Special Collections room, 420 Capen Hall and must be used there.
V. Photocopies of journal articles, book chapters, conference reports and other print materials can be delivered:
a. Electronically in .pdf format
b. By Campus Mail to a department office
c. By Library Mail to a Library Circulation Desk or Library office
VI. Requests will be processed within 1 business day. Delivery method determines turnaround time as follows:
a. Electronic photocopy delivery: within 1 business day.
b. Library mail photocopy delivery: within 1 business days.
c. Campus mail photocopy delivery: within 2 to 3 business days.
d. Book/microform delivery to circulation desk: within 1 business day.
VII. If request cannot be filled, requester will receive email notification.
VIII. Annex delivery operates Monday through Friday, 8:30 am - 5:00 pm
IX. For a status report of a request after 1 business day, call the Annex document delivery office: 716-645-5114 or email: libannex@buffalo.edu
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