This document is for those who do not have access to Interlibrary Loan at UB or are willing to pay for a journal article we don't own.

When you have used the UB Libraries Catalog and a reference librarian has confirmed that the University Libraries do not own the article you are looking for, you have several options available to you:

• You can travel to other local Western New York Libraries after using their catalog to see if they own the material. Western & Central New York / Southern Ontario Library Catalogs.
  
  
• You can submit an Interlibrary Loan (ILL) request online on the Request Forms A - Z page. ILL is a free service available to University at Buffalo faculty, staff, and students.

If you are not eligible to use our ILL services and are willing to pay for an article (prices range from $11-$34, or possibly higher, even for short articles) you can use a third option:

• Contact a commercial document delivery service and order the article for a fee. If you are willing to pay with a credit card, document delivery companies copy the article, pay a copyright fee, and deliver the item to you. Be aware that some copyright holders do not allow for commercial delivery of their items; not everything is available via this option.

Following is a partial list of document delivery companies.
You will need the full article information (journal title, volume, page, date) and your credit card number and expiration date. Be sure to ask about price information before confirming your order.

CISTI (Canada Institute for Scientific and Technical Information)
Free registration allows ordering of documents in all areas of science, technology, engineering and medicine.
Access via: http://www.nrc.ca/cisti/docdel/docdel_e.shtml

Information Express
Access via: http://www.ieonline.com/

ISI Document Solution
Access via: http://www.isinet.com/products/docdelivery/ids/

Linda Hall Library Document Services
A source for materials in the fields of science, engineering and technology.
Access via: http://www.lhl.lib.mo.us/services/document_delivery/index.shtml

Ingenta
Access via: http://library.buffalo.edu/libraries/e-resources/ingenta.html
or http://www.ingentaconnect.com/ if you are not affiliated with UB.
Delivery Methods: pay per view.

For additional sources see Document Delivery Suppliers & DocDel.net.

Note: Fax services are available at the University Bookstore and at Great Lakes Graphics & Printing in The Commons. There is a charge per page to receive a fax. Make arrangements with them in person or by telephone. (Bookstore 645-3131, Great Lakes Graphics & Printing 636-8440)

The University Libraries cannot be responsible for any problems regarding commercial information providers. This information is provided as a convenience to those who choose to pay for journal article delivery. There are no warranties intended or implied.