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Report a Technical Problem

Please complete the below form to report any technical difficulties that you experience when accessing library online resources. If you are having trouble viewing content on our site, please see our Browser Support and Web Accessibility documents. For general comments, please use our Contact Us form.

Name:	*
Email Address:	*
Phone Number:
Your Internet Service Provider:	UB Computing Network AOL Adelphia Local ISP Verizon Work/Office Other Please select one
Your Internet connection:	Dial Up/Modem ISDN T 1 DSL Cable Modem Other Please select one
Your Operating System:	Windows XP Windows NT Windows 2000 Windows 98 Windows 95 MacIntosh Other Please select one
Your Browser Type:	Internet Explorer 6.0 or above Netscape 6.0 or above Internet Explorer 5.x Netscape 5.x Internet Explorer 4.x or below Netscape 4.x or below Mozilla Firefox Opera Other Please select one
Are cookies enabled?	Yes No I don't know Please select one
Are you behind a firewall?	Yes No I don't know Please select one
Are you using VPN?	Yes No I don't know Please select one
What are you trying to access?	BISON Catalog Course Reserve Material E-Journal Library Database Other Please select one
Describe the problem: Please provide as much detail as possible so we can better identify the problem. When (time/date) did the problem occur? What is the exact error message that you received?	*