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Instant Librarian Comments

What are users saying about Instant Librarian?

• The librarian was VERY helpful in my search. Quick and easy… this is actually really cool.
• It's easier than calling & faster than email.
• Faster response than phone, and I didn't have to get up from my chair.
• It is easier and more convenient for an off campus student. I can't call if I am on the Internet; I only have one phone line.
• Fast, yet allowed me to multitask (phone can be cumbersome while working on things).
• It's live help, quick, don't have to wait in line on campus.
• Because I am a single mother, I cannot just get up and go to the library whenever I want, plus, I can't call if I'm online.
• I can ask questions all the time and not be in the library
• It is quick and thorough.
• It operates during the hours the library is closed!
• You don't have to run around the library trying to find someone to help you, ESPECIALLY if you are looking for electronic sources.
• They can help you quick.
• You get help without leaving your dorm room.
• It's easier to ask questions while conducting research than abandon the research and lose computer station to ask a question.
• It's easy and accessible.
• Sometimes I need guidance or help, but don't have access to the telephone. Also, it frees up my time since I am on the computer while I talk to the librarian and they guide me through things. This is the greatest thing in the world.
• I can ask a question from anywhere.
• They are very helpful.
• It seems convenient.
• It's instant!
• It's a quick and easy resource from your computer, you don't even have to get up from your work area!
• You are a lifesaver...tell your boss library chat help is the best thing the school has done lately to improve itself!
• Thank you so much. this is the first time I have used this to talk to a librarian, you were extremely helpful