Please follow these procedures when pages are missing from material which is in process:

Pages are determined to be missing at the time of receipt.

• Obtain replacement copy from vendor.

Pages are determined to be missing later in the processing stage.

• Books which were purchased.

  Ask the Acquisitions Department to-obtain a replacement copy from vendor.

• Books which were received as gifts or purchased books which it has been determined cannot be replaced through the vendor.

  Submit an online ILL form through WINGS. Use a departmental barcode number and a departmental address. Use the box for "chapter" to indicate the page numbers which are needed. Include the ISBN in the request. Use the "source of reference" box to indicate "needed for binding" and "send any invoice to CTS."

• Periodicals found to be missing pages at the time of binding.

  Submit an online ILL form through WINGS. Use a departmental barcode number and address. Indicate the ISSN in the request. Use the "source of reference" box to indicate "needed for binding" and "send any invoice to CTS."

Any invoices which are received should be charged to the appropriate unit's acquisitions funds.