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University at Buffalo Libraries 
Disaster Prevention, Response, and Recovery Manual


Date of latest printed version Aug. 8, 2002

 Date of latest revision to Web version December 26, 2002


CONTENTS
Part I. Teams

  1. University Libraries Disaster Prevention, Response, and Recovery Team Members
  2. Disaster Prevention, Response, and Recovery Team
  3. Disaster Prevention, Response, and Recovery Coordinator
  4. Disaster Recovery Coordinator
  5. Supplies Team Leader
  6. Bibliographic Control Team Leader
  7. Packout Team Leader
  8. Area Disaster Prevention and Response Teams

Part II. Library Unit Administrative Contacts

Part III. Disaster Prevention

Part IV. Disaster Response

  1. Area Disaster Prevention and Response Teams
  2. Initial Response at Unit or Area Level
  3. Damage Assessment
  4. Stabilizing the Environment

Part V. Recovery of Water Damaged Materials

  1. Methods of Salvaging Water Damaged Materials
  2. Removal and Packing of Wet Materials

Part VI. Recovery of Fire Damaged Materials

Part VII. Supplies and Services

  1. Transportation
  2. Supplies
  3. Specialized Services

Part VIII. Appendices

Part IX. Other Resources Available in Central Technical Services 


Part I: Teams

I.1 University Libraries Disaster Prevention, Response, and Recovery Team Members

Disaster Prevention, Response and Recovery Coordinator

Name: Marilyn M. Kramer
Office phone:         (716) 645-3459
Home phone: (716) 634-7694
E-mail: mmkramer@acsu.buffalo.edu
  
Alternate: John Edens
Office phone: (716) 645-2510 or 645-2916
Home phone: (716) 885-3598
Cell phone: (716) 695-5669
E-mail: edens@acsu.buffalo.edu
Supplies Team Leader
Name: Patricia Ruggerio
Office phone: (716) 645-2305
E-mail: par@acsu.buffalo.edu
  
Alternate: Kim Doyle
Office phone:         (716) 645-2305
E-mail: kdoyle@acsu.buffalo.edu
Bibliographic Control Team Leader
Name: Antonette Lazzaro
Office phone: (716) 645-7710
Home phone: (716) 633-2600
E-mail: alazzaro@acsu.buffalo.edu
  
Alternate: Marilyn M. Kramer
Office phone:         (716) 645-3459
Home phone: (716) 634-7694
E-mail: mmkramer@acsu.buffalo.edu
Packout Team Leader
Name: Kim Wagner
Office phone:         (716) 645-2255
Home phone: (716) 542-2409
E-mail: wagnerk@acsu.buffalo.edu
  
Alternate: Peggy Pajak
Office phone: (716) 645-3195
Home phone: (716) 599-2409
E-mail: pjpajak@acsu.buffalo.edu
Area representatives
AREA: Health Sciences Library
Name: Will Prout
Office phone:         (716) 829-3900 ext.132
Home phone: (716) 839-0328
E-mail: prout@buffalo.edu
  
Alternate: Evelyn F. Hufford
Office phone: (716) 829-3900 ext. 106
E-mail: hufford@acsu.buffalo.edu
  
AREA: Law Library
Name: Marcia Zubrow
Office phone: (716) 645-2160
Home phone: (716) 645-2722
E-mail: llmarcia@acsu.buffalo.edu
  
Alternate: Mary Ann Wachowiak
Office phone: (716) 645-2050
Home phone: (716) 668-8417
E-mail: lwlmaw@acsu.buffalo.edu
  
AREA: Music Library
Name: Karen Ridler
Office phone: (716) 645-2924 ext. 1434
Home phone: (716) 741-2063
E-mail: kridler@acsu.buffalo.edu
  
AREA: Poetry/Rare Books Collection
Name: Vacant
Office phone: (716) 645-2917
E-mail:
  
AREA: Arts & Sciences Libraries (Lockwood, SEL, UGL, APL)
Name: Vacant
Office phone: 
Home phone:  
E-mail:  
  
Alternate: Karen D. Senglaup
Office phone: (716) 645-2814 ext. 453
Home phone: (716) 875-4983
E-mail: lolkds@acsu.buffalo.edu
  
AREA: University Archives
Name: John Edens
Office phone: (716) 645-2916 or 645-2510
Home phone: (716) 885-3598
Cell phone: (716) 695-5669
E-mail: edens@buffalo.edu
  
AREA: Center for Book Preservation
Name: Peggy Pajak
Office phone: (716) 645-3195
Home phone: (716) 599-3416
E-mail: pjpajak@acsu.buffalo.edu
  
AREA: Central Technical Services
Name: John Edens
Office phone: (716) 645-2510
Home phone: (716) 885-3598
Cell phone: (716) 695-5669
E-mail: edens@acsu.buffalo.edu

I.2 Disaster Prevention, Response, and Recovery Team

I.3 Disaster Prevention, Response, and Recovery Coordinator
I.4 Disaster Recovery Coordinator
I.5 Supplies Team Leader
I.6 Bibliographic Control Team Leader
I.7 Packout Team Leader
I.8 Area Disaster Prevention and Response Teams

Library units are encouraged to form Area Disaster Prevention and Response Teams. It is recommended that those teams be responsible for the following:


Part II. Library Unit Administrative Contacts

UNIT: Architecture and Planning Library
Name: Carole Ann Fabian
Office phone: (716) 829-3505
E-mail: cafabian@acsu.buffalo.edu
  
UNIT: Arts & Sciences Libraries Access Services
Name: Karen D. Senglaup
Office phone: (716) 645-2815
Home phone: (716) 875-4983
E-mail: lolkds@acsu.buffalo.edu
  
UNIT: Central Technical Services
Name: John Edens
Office phone: (716) 645-2510
Home phone: (716) 885-3598
Cell phone: (716) 695-5669
E-mail: edens@acsu.buffalo.edu
  
UNIT: Director's Office
Name: Barbara von Wahlde
Office phone: (716) 645-2967
Home phone: (716) 689-1954
E-mail: bvw@acsu.buffalo.edu
  
UNIT: Health Sciences Library
Name: Gary Byrd
Office phone: (716) 829-3402
Home phone: (716) 838-8151
E-mail: gdbyrd@acsu.buffalo.edu
  
UNIT: Law Library
Name: Jim Milles
Office phone: (716) 645-2041
Home phone: (716) 887-2295
E-mail: jgmilles@buffalo.edu
  
UNIT: Lockwood Memorial Library
Name: Karen D. Senglaup
Office phone: (716) 645-2815
Home phone: (716) 875-4983
E-mail: lolkds@acsu.buffalo.edu
  
UNIT: Music Library
Name: Nancy Nuzzo
Office phone: (716) 645-2923
Home phone: (716) 633-4330
E-mail: nuzzo@acsu.buffalo.edu
  
UNIT: Poetry/Rare Books
Name: Robert J. Bertholf
Office phone:         (716) 645-2917
Home phone: (716) 885-6988
E-mail: bertholf@acsu.buffalo.edu
  
UNIT: Science and Engineering Library
Name: Karen D. Senglaup
Office phone: (716) 645-2815
Home phone: (716) 875-4983
E-mail: lolkds@acsu.buffalo.edu
  
UNIT: Undergraduate Library
Name: Karen D. Senglaup
Office phone: (716) 645-2815
Home phone: (716) 875-4983
E-mail: lolkds@acsu.buffalo.edu
  
UNIT: University Archives
Name: John Edens
Office phone: (716) 645-2916 or 645-2510
Home phone: (716) 885-3598
Cell phone: (716) 695-5669
E-mail: edens@buffalo.edu

Part III: Disaster Prevention

The responsibility for identifying conditions which could result in damage to collections and/or human injury or loss of life rests with the administration of individual libraries or areas within the University Libraries.

The administration of individual libraries or areas is encouraged to conduct regular inspections of their respective areas and to correct any hazardous conditions or insufficient security measures. Useful resources are Northeast Document Conservation Center publications "Collections Security: Planning and Prevention for Libraries and Archives"; "Protection from Loss: Water and Fire Damage," "Biological Agents, Theft, and Vandalism"; and "An Introduction to Fire Detection, Alarm, and Automatic Sprinklers." All are available as an appendix to this manual.


Part IV: Disaster Response

IV.1 Area Disaster Prevention and Response Teams

In emergency situations Area Disaster Prevention and Response Teams identify conditions which have resulted in damage to collections and make the appropriate initial response by using supplies in disaster response kit, and, if appropriate, by contacting the Disaster Prevention, Response, and Recovery Coordinator or alternate.

IV.2 Initial Response at Unit Level

Water damage creates an unstable environment for library materials. Mold can develop within 48 hours if the temperature is 70 degrees F or higher and the relative humidity is over 70%. Because mold is more damaging than the water itself, time is of the utmost importance when dealing with wet materials.

Unit libraries have been provided with a quick reference guide on immediate steps to be taken with water damaged material.

WATER DAMAGED MATERIAL

Quick Response by the Unit


When only a few items are affected:

BOOKS
Do not open or close very wet book or separate covers
Immediately contact the Center for Book Preservation and send book for treatment to prevent further damage

COMPACT DISCS & CD ROMs
Air-dry in an upright position; when dry, clean with lint free cloth, using other than a circular motion

FLOPPY DISKS
Do not touch disk surface with bare hands
Air-dry in an upright position; check disk's content

MICROFICHE
Remove from sleeve and air-dry

MICROFILM
Do not remove from box; hold carton together with rubber bands
Immediately contact the Center for Book Preservation and send the box for treatment to prevent further damage

SOUND & VIDEO RECORDINGS
Do not touch magnetic media with bare hands Air-dry; check recording's content

VINYL DISCS
Hold disc by its edges; avoid shocks to disc
Air-dry in an upright position

When more than a few items are affected, contact your Disaster Prevention, Response, and Recovery Team member

If you discover water damaging the library collections, use the following plan as a guide to make informed decisions. The following are to be taken as the situation dictates, not necessarily in the order listed.
  1. Call for assistance.


    • As appropriate, contact University emergency assistance personnel (Public Safety, Facilities Management, etc.) to stop the source of the water.


    • As appropriate, summon members of any Area Disaster Prevention and Response Team.


    • If damage is extensive contact the University Libraries Disaster Prevention, Response, and Recovery Coordinator or alternate.

  2. Consider personal safety.

    In a water emergency, watch for electrical hazards and slippery footing. Do not enter the affected area until it is checked for electrical and structural hazards and is declared safe to enter.


  3. Institute damage control measures if collections are at risk.
Water from above Water from below Damage to water logged books can be minimized if wet books are not opened and covers are not cleaned. Books immersed in water can be left until ready to move.

Do not disturb materials in archival storage boxes, protective wrappers or acid free envelopes.

IV.3 Damage Assessment by University Libraries Disaster Prevention, Response, and Recovery Team

Before priorities or salvage operation plans are drawn up, an assessment of the damage must be made. An initial assessment will be made by the University Libraries Disaster Prevention, Response, and Recovery Coordinator with the involvement of the administration of the affected area.
Generally, a three tiered system of assessment (i.e., small, moderate, and large) is useful for quick analysis using the following numerical guidelines for categories:
The scope of the disaster determines whether it can be handled by in-house staff, whether outside service contractors must be hired, and what salvage techniques are used, i.e., whether to air dry, freeze, or vacuum freeze dry materials. Besides the number of materials affected, the degree of damage sustained by the collections must also be taken into account when assessing the damage. Each disaster is assessed using both objective and subjective factors. Besides the scale and scope of the disaster, other factors affecting salvage decisions are: IV.4 Stabilize the Environment

Part V. Recovery of Water Damaged Materials

V.1 Methods of Salvaging Water Damaged Materials Recovery begins after the condition of the damaged materials has been stabilized and involves all procedures that contribute to making library materials usable again. V.2 Removal and Packing of Wet Materials

Before packing begins, identify and secure the following:
Removal of wet library materials

Wet materials are very susceptible to mold growth which can occur in 48 hours. As soon as possible, water damaged library materials should be handled as follows:
Packing

Identification of collections

Part VI. Recovery of Fire-Damaged Materials

VI.1 Books

The damage caused by extremely high temperatures is irreversible. Charred volumes, even though damaged internally by intense heat, can often be edge trimmed and rebound. For many books this is the only solution. When books are still in print, replacement is also a good alternative.

Rare and valuable books from special collections exposed to high heat should be professionally restored even if there is no evidence of charring.

VI.2 Manuscripts

Manuscripts that have been subjected to intense heat should be examined by a conservator. Keep documents with their original containers to aid identification. Badly charred documents can be deciphered by special photography or chemical processes. Never try to open charred bundles. Carefully wrap and deliver to restorer. Pick up single sheets with piece of cardboard and cover with second piece of cardboard. Make a rigid package if materials will be sent out for restoration.

VI.3 Photographs

Damage to film, photographs, audio tapes and discs caused by exposure to intense heat is generally irreversible unless their containers provide sufficient insulation. Best way determine is to try out the item.

PART VII. Supplies and Services

  • VII. 1  Transportation

    Transportation of supplies available within the University Libraries is provided by the University Libraries Mail and Delivery Service. Contact the Libraries Mail Room (645-2671). Transportation of any equipment obtained from University Facilities can be coordinated by University Moving and Trucking.


  • VII. 2   Supplies

    Emergency Supply Kit There is an Emergency Supply Kit located in each unit. The Emergency Supply Kit is an essential part of the recovery effort. It contains enough supplies to allow work to begin immediately.

    The Emergency Supply Kit should be stored in a secure, central location which is accessible to all staff. The contents of the kit and the intended use of each item is described in the supplies glossary. The contents should be checked semi-annually by staff in the unit or area to confirm that items with a limited shelf-life, e.g., flashlight batteries, are in working condition. Any supplies used in a minor emergency will be replenished by the Center for Book Preservation.

    Contents of emergency supply kits
    • aprons, disposable
    • caution tape
    • clipboard
    • clothespins, plastic
    • dust masks
    • Emergency Response and Salvage Wheel
    • extension cords, heavy duty
    • first aid kit
    • flashlights, with batteries
    • gloves, cloth work
    • gloves, disposable
    • gloves, latex
    • hard hats
    • labels, self-adhesive
    • mylar sheets
    • newsprint, unprinted
    • nylon fish line
    • paper pads, ruled
    • paper towels
    • pens, regular
    • pens, waterproof marking
    • plastic sheeting
    • plastic trash bags, large size
    • plastic trash bags, small size
    • rubber bands
    • safety goggles
    • screwdriver, large
    • sponges
    • tape, strapping
    • toothpicks
    • twine
    • utility knives, with retractable blades
    • wax or freezer paper
    • copy of Peter Waters' book, Procedures for Salvage of Water-Damaged Library Materials

    Additional supplies are available from the Center for Book Preservation. Supplies are stored in the Closed Stack Area, Basement Level, Lockwood Library Building. Contact person: Diana Randall, at 645-2255

    Recovery Supplies

    The following list indicates supplies available either in the Emergency Supply Kit (KIT), within the University Libraries (ULib), University Facilities (UF), Local Vendors (LV), and the Disaster Supply Centers in the Center for Book Preservation (DSC).

    alcohol, denatured or isopropyl
          LV
    aprons, disposable
          KIT, DSC
    batteries
          KIT, DSC
    bleach, (Clorox)
          LV
    book trucks, metal
          Ulib
    boxes, cardboard
          DSC
    boxes, waxed
          DSC
    brooms
          Ulib, UF
    buckets
          UF
    camera and film
          DSC
    caution tape
          KIT, DSC
    clipboards
          KIT
    clothespins, plastic
          KIT, DSC
    crates, plastic
          DSC
    dehumidifier
          UF
    disinfectant cleansers
          LV
    dry ice
          LV
    dust masks
          KIT, DSC
    Emergency Response and Salvage Wheel
          KIT, DSC
    extension cords, heavy duty
          KIT, DSC
    fans
          DSC, UF
    first aid kit
          KIT
    flashlights, with batteries
          KIT
    freezer paper
          KIT, DSC
    gloves, cloth work
          KIT, DSC
    gloves, disposable
          KIT, DSC
    gloves, latex
          KIT, DSC
    hand tools (hammers, pliers, screwdrivers, etc.)
          DSC
    hand trucks
          DSC, ULib
    hard hats
          KIT, DSC
    hygrometer
          DSC
    hygrothermograph
          DSC
    labels, self-adhesive
          KIT, DSC
    moisture meters
          DSC
    mops
          Ulib, UF
    mylar sheets
          KIT, DSC
    newsprint, unprinted
          KIT, DSC
    nylon fish line
          KIT, DSC
    paper pads, ruled
          KIT, DSC
    paper towels
          KIT, DSC
    pens, regular
          KIT, DSC
    pens, waterproof marking
          KIT, DSC
    plastic sheeting
          KIT, DSC
    plastic trash bags, large size
          KIT, DSC
    rubber bands
          KIT, DSC
    safety goggles
          KIT, DSC
    scissors
          KIT, DSC
    sponges
          KIT, DSC
    tape, filament tape, freezer tape, strapping
          KIT, DSC
    toothpicks
          KIT, DSC
    trash cans, plastic (large 30 gallon)
          ULib
    trash cans, plastic (small 5 gallon)
          ULib
    twine
          KIT, DSC
    utility knives, retractable blades
          KIT, DSC
    wax paper
          KIT, DSC

    Supplies available from Facilities Management (needed for stabilizing environment and for packout of materials)


    • conveyor, skate-wheel
    • crow bars
    • dehumidifiers
    • emergency lights
    • fork lifts
    • generators, portable
    • hand trucks, hydraulic
    • hoses
    • hygrometer
    • hygrothermograph
    • pallet movers, see fork lifts
    • pallets
    • plywood sheets
    • ramps, portable
    • sawhorses, or other table leg supports
    • sump pump
    • tables, folding
    • vacuum cleaner (wet/dry)

    Supplies and their uses

    • Alcohol, Denatured or Isopropyl
        A useful disinfectant for inhibiting mold from covers of books, shelves, and book trucks. Denatured and isopropyl are the least toxic. Alcohol will dissolves some dyes and may also affect library buckram and book cloth. Not for use on mold in textblocks.

    • Bleach/lysol type cleansers
        A disinfectant for preventing mold growth from occurring on shelves, book trucks and furnishings after wet materials have been removed.

    • Boxes
        Used for packing wet books; best type of corrugated boxes are no larger than 12 x 15 x 10 inches.

    • Caution tape
        Generally bright colored plastic ribbon used to section off disaster site.

    • Crates, plastic/milk
        Used for packaging and transporting wet books for freezing and freeze drying.

    • Crow bar
        Used to pry wet, swollen books off shelves and for lifting fallen shelf sections.

    • Dry ice
        Useful as a temporary measure to refrigerate small numbers of wet books. Pack around containers of wet materials ready to be sent for freezing. Dry ice must not be handled with bare hands as it can cause injury to unprotected skin.

    • Extension cords
        These should be heavy duty grounded cords 50 feet or more in length.

    • Generators, Portable
        Provide an emergency source of electricity for fans, lights, and dehumidifiers. Variety of types are available, each producing different outputs of electricity.

    • Hygrometer, Hygrothermograph
        Instruments used to monitor temperature and humidity within leverls that will minimize mold growth.

    • Labels and marking pens
        For labeling crates and boxes.

    • Moisture meters
        Used to measure the relative humidity or moisture inside books or papers in a file.

    • Mylar sheets
        Used for picking up and supporting wet paper files and documents that are either air dried or shipped for freezing.

    • Newsprint, unprinted
        An inexpensive, absorbent material for interleaving (drying through a blotting action) wet books and for covering drying tables. Best to have some pre-cut into appropriate sizes for interleaving.

    • Nylon fish line
        Thin nylon wire used for hanging pamphlets, small damp books, and mylar supported wet paper during an air drying operation.

    • Pallets
        Wooden platforms to which large quantities of wet materials are strapped and moved to a cold storage facility or freeze drying company safely and more efficiently.

    • Paper towels
        Used for interleaving (drying through a blotting action) wet books during an air drying operation.

    • Plastic (polyethylene) sheeting
        Used to protect bookshelves, audio-visual materials and furnishings from water leaks. The most practical is in the 3-6 mil thickness as the thicker the sheet the less likely to tear.

    • Plastic bags, zip-lock
        Used for isolating moldy materials or for keeping loose parts together.

    • Plastic carting sealing tape
        Used for sealing cardboard boxes and for keeping plastic sheeting in pace; not to be used directly on books; plastic carton sealing tape generally holds up better in wet conditions.

    • Trash cans, plastic
        Useful for removing wet interleaving papers or debris from an air drying operation. Plastic garbage cans (5 gallon maximum) can also be filled with cold water to temporarily immerse damaged microfilm, movie film, and negatives until they can be processed.

    • Utility knives with retractable blades
        Used for cutting plastic sheeting or cardboard boxes; faster and more efficient than scissors.

    • Wax or Freezing paper
        Used to wrap around books (textblock edges kept exposed) which are being packed for freezing to prevent wet covers from sticking together; not suitable for interleaving.

    Suppliers Directory

      General Supplies

      Plastic crates, flashlights, etc. are available from area grocery, discount, and home improvement stores. As of this date we do not have a procedure for purchasing these supplies in place. In the interim contact John Edens (645-2510 or 885-3598).

      General Tool and Light Equipment Rental

      Equipment such as dehumidifiers, sump pumps, wet and dry vacuums, fans, environmental monitoring equipment, etc., can be rented or in some instances borrowed from University Facilities on campus.
      ABC Hardware Rental
      3336 Bailey Avenue
      Buffalo, NY
      Phone: 835-7399
      Hours: Open seven days

      ABC Rent/All
      3330 Bailey Avenue
      Buffalo, NY
      Phone: 834-7368
      Hours: Open seven days

      Mead Supply Inc.
      1415 Niagara Street
      Buffalo, NY
      Phone: 883-6200
      Hours: M-F, 7:30 - 5:00; Sat. 8-12 noon

      Servpro Drying Centers
      603 Sunbury Road
      Delaware, OH 43105
      Phone: 800 909-7189
      Services: Dehumidifiers--rental; Janitorial Supplies
      Disinfectant, paper towels, mops, plastic bags, gloves
      Dobmeier Janitorial Supplies
      354 Englewood Avenue
      Buffalo, NY
      Phone: 833-2205

      Paris Paper Supply
      240 Scott Street
      Buffalo, NY
      Phone: 856-4640

      Walco Chemical Product Inc.
      685 Sencea Street
      Buffalo, NY 14210-1378
      Phone: 845-5344
      Materials Handling Equipment

      Fork lifts, hydraulic hand trucks, carts, ramps, skate wheel conveyors, pallets. Also available from Facilities Management on campus.
      Pallets

      Neville Lumber Co.
      73 LaSalle Street
      Buffalo, NY 14214
      Phone: 834-3038

      Pallet Exchange
      534 Hopkins Street
      Buffalo, NY 14220
      Phone: 823-2400
      Used pallets always available

      Inner City Pallet Exchange
      64 Mackinaw Street
      Buffalo, NY 14204
      Phone: 856-3353

      Pallet trucks, forklifts, etc.

      Buffalo Materials Handling Corp.
      8640 Roll Road
      Clarence Center, NY 14032
      Phone: 741-4170
      Contact person: Service Manager, Rental Department

      Dobmeier Lift Trucks, Inc.
      620 Ontario Street
      Buffalo, NY 14207
      Phone: 876-8280

      K-W Rental
      88 Beacon
      Buffalo, NY 14220
      Phone: 823-5522
      Miscellaneous Supplies
      Boxes, waxed

      Crates, milk

      Upstate Milk Cooperative, Inc.
      1730 Dale Road
      Cheektowaga, NY
      Phone: 892-2121
      Contact person: Plant Manager

      Wendt's Dairy
      8450 Buffalo Avenue
      Niagara Falls, NY 14304
      Phone (Tonawanda): 692-543

      Dry ice

      Irish Carbonic Co.
      1444 Clinton Street
      Buffalo, NY 14206
      Phone: 827-2727

      Newsprint, unprinted
      Alling & Cory
      136 North Division Road
      Buffalo, NY 14203
      Phone: 852-7200

      Paper towels
      Paris Paper Supply
      240 Scott Street
      Buffalo, NY
      Phone: 856-4640

      Plastic sheeting

      Home Depot
      2065 Niagara Falls Boulevard
      W. Amherst, NY 14228
      Phone: 639-9600
      Hours: M-F, 8-10; Sat: 8-10; Sun: 10-6
      Transportation

      Roberts Express, Inc.
      2088 South Arlington Road
      Akron, OH 44306
      Phone: 800-762-3787
      Services: 24-hour emergency trucking and freight service

      Rental Trucks, non-refrigerated
      U-Haul
      925 Niagara Falls Boulevard
      Amherst, NY
      Phone: 832-1778

      Ryder Rental Trucks
      107 Anderson Road at Walden Avenue
      Cheektowaga, NY 14225
      Phone: 894-7100

      Rental trucks, refrigerated
      Kaminski Refrigeration and Truck Equipment
      245 Lewis Street
      Buffalo, NY 14206
      Phone: 852-1954
      Hours: 8-4:30 with 24-hour emergency service

      Buffalo Thermo King, Inc.
      248 Two Mile Creek Rd.
      Tonawanda, NY 14150
      Phone: 871-9013
      Hours: 24 hour emergency service
    VII. 3   Specialized Services

    Disaster Recovery Companies

    Commercial Drying Technologies
    131 Herricks Road
    Garden City Park, NY 11040
    Phone: 516 739-0904
    Services: Provides integrated water-damage recovery solutions. Water-damage recovery/restoration utilizing highly mobile/hgh-volume desiccant dehumidification. Service for the Northeastern United States.

    Document Reprocessors
    5611 Water Street
    Middlesex, NY 14507
    Phone: 716 554-4500

    Enviro-Care, Inc.
    14 Roberts Avenue
    Buffalo, NY 14206
    Phone: 716 826-6970

    NBD International, Inc.
    250 West Main Street
    Ravenna, OH 44266
    Services: Water and smoke damage recovery of audio- and videotape; computer tapes, diskettes, and CD formats; and vinyl records. Also provides water and smoke damage recovery of paper-based materials.
    Dehumidification
    Niagara Blower Company
    Buffalo Pit
    673 Ontario Street
    Buffalo, NY 14207
    Phone: 875-2000
    Hours: M-F, 8:30 - 5:00

    Enviro-Care, Inc.
    14 Roberts Avenue
    Buffalo, NY 14206
    Phone: 716 826-6970
    Film Processing
    Filmlife Inc.
    141 Moonachie Road
    Moonachie, NJ 07074
    Phone: 1 201 440-8500
    Contact person: Marvin Bernard
    Services: Restoration of water damaged roll type film (microfilm, motion picture), not photographs or slides.

    Image Permanence Institute
    70 Lomb Memorial Drive
    Rochester, NY 14623-5604
    Phone: 716 475-5199
    Contact Person: James Rilley
    Freeze Drying
    American Freeze-Dry Inc.
    411 White Horse Pike
    Audubon, NJ 08106
    Phone: 1 609 546-0777
    Contact person: John Magill
    Hours: Open 24 hours
    Services: Offers vacuum freeze drying of books and files, fumigation, soot and smoke odor removal; specializes in dealing with fire damage; freeze drying service includes on-site packing, transportation and return of materials after drying; storage space for materials waiting to be freeze-dried.

    Blackmon-Mooring Steamatic Catastrophe, Inc.
    303 Arthur Street
    Fort Worth, TX 76107
    Phone: 1 800 433-2940 or 1 817 926-5296
    Contact person: Don Haggard
    Services: Freeze drying; vacuum freeze drying; document reproduction; fumigation; soot and smoke odor removal; boxing and transportation of materials.

    Document Reprocessors
    41 Sutter Street, Suite 1120
    San Francisco, CA 94104
    Phone: 1 800 437-9464
    Contact person: Eric Lundquist

    Document Reprocessors, LTD
    595 Bay Street, Suite 1050
    Toronto, Ontario, CANADA M5G 2C2
    Phone: 1 800-DRYING
    Hours: Open 24 hours
    Services: Equipped to freeze dry books and documents either at their plant or on site in mobile drying chambers; air drying of materials; vacuum freeze drying of books and files; inventorying of damaged books via computer and barcodes; freezer storage.

    SunGard Disaster Recovery Services, Ltd.
    1285 Drummers Lane
    Wayne, PA. 19087
    Phone: 800 247-7832 or 800 342-2688
    Fumigation
    American Freeze-Dry Inc.
    411 White Horse Pike
    Audubon, NJ 08106
    Phone: 1 609 546-0777
    Contact person: John Magill
    Hours: Open 24 hours
    Services: Offers vacuum freeze drying of books and files, fumigation, soot and smoke odor removal; specializes in dealing with fire damage; freeze drying service includes on-site packing, transportation and return of materials after drying; storage space for materials waiting to be freeze-dried.

    Blackmon-Mooring Steamatic Catastrophe, Inc.
    303 Arthur Street
    Fort Worth, TX 76107
    Phone: 1 800 433-2940 or 1 817 926-5296
    Contact person: Don Haggard
    Services: Freeze drying; vacuum freeze drying; document reproduction; fumigation; soot and smoke odor removal; boxing and transportation of materials.
    Magnetic Tape Cleaning and Restoration
    Chace Preservation Services
    201 South Victory Blvd.
    Burbank, CA 61502-2349
    Phone: 818 842-8346
    Services: Sound and audio restoration
    Moisture Removal
    Solex Environmental Systems
    Houston, TX
    Phone: 1 713 963-8600
    Services: Specializes in drying out buildings and contents; does not dry wet books; national in scope in responding to emergencies.

    Moisture Control Services
    85 Fulton Street, Unit 9-D
    Boonton, NJ 07005-1912
    Phone: 1 973 334-7442
    Contact person: Ron Chamberlain
    Water-Damaged Phonograph Records
    Sound Studios, Inc.
    1296 East 48th Street
    Brooklyn, NY 11234
    Phone: 718 338-8284
    Restoration of Photographic Materials
    Conservation Center for Art and Historic Artifacts
    264 South 23rd Street
    Philadelphia, PA 19103
    Contact person: Jill Rawnsley
    Phone: 1 215 545-0613
    Services: Disaster recovery; restoration of documents and photographic materials

    Northeast Document Conservation Center (NEDCC)
    Abbott Hall 100
    Brickstone Square
    Andover, MA 01810-1428
    Phone: 1 508 470-1010
    Fax: 1 978 475-6021
    E-mail: nedcc@nedcc.org
    Contact person: Karen Brown
    Services: Disaster recovery advice and assistance; staff includes photographic conservator specializing in restoration of both prints and negatives.

    Eastman Kodak Company
    Rochester, NY
    Phone: 1 800 242-2424
    Services: Film salvage advice; will provide telephone assistance on how to salvage damaged film; does not provide restoration service.
    Soot and Smoke Odor Removal
    American Freeze-Dry Inc.
    411 White Horse Pike
    Audubon, NJ 08106
    Phone: 1 609 546-0777
    Contact person: John Magill
    Hours: Open 24 hours
    Services: Offers vacuum freeze drying of books and files, fumigation, soot and smoke odor removal; specializes in dealing with fire damage; freeze drying service includes on-site packing, transportation and return of materials after drying; storage space for materials waiting to be freeze-dried.

    Blackmon-Mooring Steamatic Catastrophe, Inc.
    303 Arthur Street
    Fort Worth, TX 76107
    Phone: 1 800 433-2940 or 1 817 926-5296
    Contact person: Don Haggard
    Services: Freeze drying; vacuum freeze drying; document reproduction; fumigation; soot and smoke odor removal; boxing and transportation of materials.

Part VIII. Appendices

    "Aftermath of a disaster : establishing a rebinding program." The new library scene (June 1998).

    "Collections security : planning and prevention for libraries and archives" (Northeast Document Conservation Center)

    Disaster flowcharts

    "Disaster planning" (Northeast Document Conservation Center)

    "Drying techniques for water-damaged books & records"

    "Drying wet books and records" (Northeast Document Conservation Center)

    "Emergency management bibliography" (Northeast Document Conservation Center)

    "Emergency management suppliers and services" (Northeast Document Conservation Center)

    "Emergency salvage of moldy books and paper" (Northeast Document Conservation Center)

    "Emergency salvage of wet photographs" (Northeast Document Conservation Center)

    "Emergency salvage of wet books and records" (Northeast Document Conservation Center)

    "Introduction to fire detection, alarm, and automatic fire sprinklers" (Northeast Document Conservation Center)

    "Procedures for salvage of water damaged library material," excerpts from unpublished revised text by Peter Waters, July 1993.

    "Protection from loss : water and fire damage, biologic agents, theft, and vandalism" (Northeast Document Conservation Center)

    "Salvage at a glance" Salvage operations for water damaged archival collections." WAAC newsletter. vol. 19, no. 2 (May 1997) with chart "Salvage at a glance."

    "Suggested guidelines for remediation of damage from sewage backflow into buildings" Journal of environmental health.

Part IX. Other Resources Available in Central Technical Services

    Brooks, Constance. Disaster preparedness. Association of Research Libraries, 1993.

    Kahn, Miriam. Disaster prevention and response for special libraries : an information kit. Special Libraries Assoc., 1995.

    ---. Disaster response and planning for libraries. American Library Assoc., 1998.

    Lewis, Steven. Disaster recovery yellow pages. 8th ed., 1999.